About the Chuckery TMO:

Overview
Chuckery Tenant Management Organisation became part of WATMOS Community Homes following the transfer by Walsall MBC of its' housing stock.  It has 5 high rise blocks of flats located on the edge of the town centre of Walsall. It has good access to shopping facilities and transport networks either by road, rail or bus.  Schools, doctors surgeries and chemists are close by. The local Arboretum, which hosts the Walsall illuminations each autumn and the municipal golf course are both just a short walk away. Chuckery TMO was the first tenant group in Walsall to look at tenant management and signed their original management agreement with Walsall MBC in 1994.

What we do
Much of what we do is governed by our management agreement with WATMOS. The TMO carries out the full range of housing services including allocations/lettings, repairs, caretaking, environmental works, tenancy and estate management and housing advice. We also build community spirit by running social activities and providing facilities for the children who live in the area.

Our properties
The estate consists of 349 multi-storey flats in 5 blocks. 330 are two bed flats. The remainder are one bedroom flats and one bed-sit. All the flats have fitted kitchens, double glazed windows and economy 7 heating.

The estate has a CCTV system, installed in 2002. Caretakers are also located on site.

A programme for the replacement of internal lighting in the communal areas was completed in June 2006.

The re-decoration of the inside communal areas and the outside of the blocks was completed in the summer of 2006.

A Capital Works Programme to replace all of the heating systems in the flats was completed in July 2007.

Our residents
The residents are made up of a cross section of all ages and ethnic backgrounds.

Our employees
The TMO has ten members of staff. There are five estate office workers, four caretakers and one repair worker. Some of the staff have been associated with the TMO for many years.

These members of staff are based in the main TMO office at 2 Brookes House;

Stephanie Rees - Estate Director
Kuldip Worley - Estate Manager
Martin Thomas - Estate Officer
Keith Edge - Estate Officer                                                              Kevin Newell - Administrative Officer
Chris Gosling - Repairs Technician                        

These members of staff are based at 1 Millsum House where the monitoring suite for the estate CCTV system is located;

Bernie Taylor - Caretaker
Michael Webster - Caretaker
Simon Mellett - Caretaker
Bob Broadhurst - Caretaker
 

Our approach
The key objectives of the TMO are to provide the best quality service to tenants as possible in a friendly but efficient, professional manner. We hope to continue to improve the service in the future and continue to make the estate an enjoyable and safe place to live. 

Background
Chuckery TMO was first established in 1988 by a group of tenants. It was formed when bids for Estate Action money were being prepared by the Council. Some of the tenants were concerned that the estate was run down and in desperate need of improvement.

The group decided that they wanted a greater say in how the estate was run. Training was arranged for them by Birmingham Co-operative Housing Services. The organisation was registered with the Friendly Society in April 1992. At that time it also started to allocate properties to new tenants. This involved carrying out interviews and doing home visits. 

The TMO finally went into management of the estate in October 1994.

Several of the original members still live on the estate and one who joined in 1990 has remained on the committee ever since.

The TMO has provided play equipment on the estate and a football 'kick about' area in partnership with Walsall MBC.

In partnership with WATMOS Community Homes the local school and Scouts have received donations of £300.

Involvement opportunities

Click on the image on the right for involvement opportunities offered by ChuckeryTMO.

How to find us
Travel east along the northern part of the ring road, the A4148. From the A4148 junction with A461 traffic lights, take the second right into Persehouse Street. Cross Walhouse Street and Holtshill Lane.  You will now be in Union Street.  The estate  is located on your left with the estate management office at 2 Brookes House.

The community room is located in Croft House.

How to contact us:
2 Brookes House
Tantarra Street
Walsall
WS1 2HS

Telephone: 01922 644456
Fax: 01922 634565
Email: stephanie.rees@watmos.org.uk

Office Opening Times:

Estate Manager:
Kuldip Worley

If you are having problems email us at info@watmos.org.uk