These are our corporate priorities for the next 5 to 10 years.

The following key commitments will act as a common thread running through all the corporate priorities listed below:

• A commitment to quality and continuous improvement
• A commitment to equality and diversity
• A commitment to efficiency and value for money

High quality homes
We will ensure that our operational performance is within the upper quartile for all housing associations.

Excellent performance
We will ensure that our operational performance is within the upper quartile for all housing associations.

Real tenant satisfaction
We will regularly consult tenants about satisfaction and take steps to ensure that satisfaction levels exceed the National Housing Federation benchmark standard in all areas.

Effective resident involvement
We will be recognised locally and nationally as a housing association leading the way in resident involvement and community empowerment.

Financial strength & stability
We will constantly review and develop our business plan to maintain real financial strength and stability.

Strength through growth
Guided by our values and objectives, we will strengthen WATMOS by increasing our business by at least 50%.

Productive relationships & partnerships
We will maintain excellent relationships within the organisation and with external stakeholders and partners.

Positive publicity & promotion
We will positively promote the values and achievements of WATMOS locally, regionally and nationally.

Performance through our people
We will value the contribution of our people (both employees and volunteers) and will provide them with the training, support and encouragement they need to achieve our corporate priorities.

If you are having problems email us at info@watmos.org.uk