We are delighted to welcome you to WATMOS.

WATMOS is a unique landlord based around eight Tenant Management Organisations (TMO's) who have successfully managed their own estates for many years. We value tenant management and believe that local people should decide how their housing services are run. As a charitable housing association, the main role of WATMOS is to provide accommodation for people in housing need.

Our Mission Statement and Objectives

Our mission is:              
 

“To create strong, sustainable communities within safe and pleasant neighbourhoods through resident control and locally accountable tenant management.”

The key objectives of the organisation are:
• To provide affordable, high quality & well maintained homes for rent.
• To achieve the continuous improvement of services to our tenants.
• To support and foster the Tenant Management Organisations in their    role as managers of our estates.
• To safeguard tenants’ rights and entitlements.
• To successfully implement a viable business plan.
• To recognise all employees as valued assets and partners.
• To value diversity and promote equality of opportunity in all of our activities.

Who does what?

WATMOS Community Homes
WATMOS is the landlord and owns the homes. It is responsible for the strategic development of the organisation as a social landlord and its relationship with the Council, the Housing Corporation and its lenders. WATMOS also arranges the major housing improvements and regulates the provision of housing services by the TMO's through a formal management agreement.

WATMOS has five main sections:
• The Executive
• Financial Services
• Property Maintenance Service
• ICT Services
• Administrative Service

The Tenant Management Organisations (TMO's)
The eight TMO's provide local housing services on behalf of WATMOS. They are tenant-run organisations who for many years managed their own estates on behalf of the Council through a process known as the Right to Manage. On behalf of WATMOS, they continue to do all the normal
housing management services on their estates based on a formal management agreement.

The eight TMO's are:
• The Avenues TMO, Brownhills
• Burrowes Street TMO, Birchills
• Chuckery TMO, Walsall
• Delves East TMO, Delves
• Delves West TMO, Delves
• Leamore TMO, Leamore
• Sandbank TMO, Bloxwich
• Twin Crescents TMO, Pelsall

The WATMOS Board
WATMOS is governed by a Board of twelve voluntary unpaid members. The Board decides on the organisation’s policies, priorities and strategic direction and monitors its performance. The Board is made up of the following members:
8 - Tenant Board Members (one nominated by each TMO)
4 - Independent Board Members (selected for their expertise and experience)

The Executive
The Board has appointed an executive team to run the organisation on a day-to-day basis and to implement its policies and priorities. WATMOS has three executives:
• Chief Executive
• Director of Resources
• Director of Housing Services

For service leaflet please see news / publications section.
If you are having problems email us at info@watmos.org.uk