Glossary of terms:

This page explains some of the terms used in the handbook that may be unfamiliar to you.

Assured Tenancy
This is the type of tenancy that housing association tenants have.

Management Agreement
The formal agreement that sets out the responsibilities of WATMOS and the TMOs in providing your housing services.

Mutual Exchange
This is where two or more tenants swap homes and tenancies.

Possession Proceedings
This means court action leading to the ending of the tenancy and the eviction of the tenant.

Quiet Enjoyment
This is the right of a tenant to enjoy the full use of their home free from interference, harassment or nuisance.

Regulatory Code
This is the set of rules and standards that social landlords like WATMOS work to.

Succession
This is where a relative takes over a tenancy when the current tenant dies.

Sublet
This is where a tenant lets out part of their home to someone else.

TMO Tenant Management Organisation
An organisation set up by tenants to run their own estates.

Vacant Possession
This means that when you accept a home from WATMOS or when itis handed back to WATMOS there is no-one else left in the propertyand it is available for the free and full use of the tenant or the landlord.

WATMOS
Walsall Alliance of Tenant Management Organisations (the landlord set up by the eight TMOs in Walsall).