Online Repair Request :
To be attended to within 3
hours and carried out within
24 hours. Any disrepair that
causes an immediate threat to
the safety, security or health and
safety of occupants or members
of the public. |
To be carried out within
3 to 5 working days
(unless estimates/
tenders are required)
Any disrepair that is causing
serious inconvenience to the
occupants or likely to cause
further problems to the home.
|
To be carried out within
25 days.
Any disrepair that is not
urgent or an emergency. |
• Central heating not working
(between 31st Oct & 1st May)
• Making front and back
doors secure
• Dangerous roof tiles
• Blocked drains
• Continuous overflow
• Burst tank
• Total loss of electricity
• Unsafe power or lighting socket, or electrical fitting
• Serious water leaks
• Gas leaks
• Dangerous electrical faults
• Total loss of water supply
• Total or partial loss of
gas supply
• Blocked flue to open fire
or boiler
• Total or partial loss of space
or water heating (between 31st Oct and 1st May)
• Blocked or leaking foul
drain, soil stack or (where
there is no other working
toilet in the home) toilet pan
• Toilet not flushing (where
there is no other working
toilet in the home)
• Leaking from water or
heating pipe, tank or cistern
• Insecure external window,
door or lock
• Repairs to cookers supplied
by WHC |
• Central heating not
working (between 30th
Apr and 1st Nov)
• Rotten timber flooring
• Leaking roof (but will be
made safe as soon
as possible)
• Partial loss of electricity
• Minor plumbing
(e.g, a leak that can be contained)
• Partial loss of
water supply
• Total or partial loss of
space or water heating
(between 30th Apr
and 1st Nov)
• Blocked sink, basin
or bath
• Tap which cannot
be turned
• Loose or detached
banister or handrail
• Door entry phone not
working
• Mechanical extractor
fan in internal kitchen or
bathroom not working
|
• Floor tiling
• Replacing sink,
wash basin or bath
• Easing doors
and windows
• Minor fencing works
• Replacing or
repairing hinges
• Replacing or cleaning
extractor fans
• Broken kitchen units
• Broken tiling
• Leaking gutters |
If you are having problems email us at info@watmos.org.uk
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