Report a Repair Form

In an Emergency (Outside Office Hours) please call 08000 662 742

If you smell gas, call National Grid (Gas) immediately on 0800 111999.

Before you phone or e-mail your local TMO about a repair, please:

  • Collect as much information about the repair as you can, and help us get your problem fixed quickly
  • Think about when someone can be at home to allow the operative in to do the work. A responsible adult must be in the home while the repair is being carried out.
Report a Repair

Note: Questions marked by * are mandatory


Find your local TMO number here >> Our TMOs

More information on Reporting a Repair