Delves Office Closure
The Delves office will re-open Monday 17th February 2020 at 9am
The Delves estate is situated on the south side of Walsall which boarders the borough of Sandwell. The area has a very good transport network. Bescot train station is about a 10 minutes walk from the residential area and there are good bus links to Walsall town centre and other major towns such as West Bromwich and Birmingham. The M6 motorway is less than a mile away and joins onto the M5, M1 and M45.
The estate consists of mainly two and three bedroom pre-war houses; together with a limited amount of four bedroom and parlour type. We also have one and two bedroom low-rise flats for older tenants situated on the main West Bromwich Road, Middleton Close and Bell Drive.
All of our properties have undergone a major works programme so that our homes can be more energy efficient and meet the decent homes standard.
What we do
The TMO carries out a full range of housing services including allocations/lettings, rent collection, repairs, caretaking, environmental improvements, tenancy management, estate management and housing/benefit advice.
We are also keen to empower our community and to improve the quality of life on the estate.
Drugs and crime are problems that all areas of the Borough are experiencing. It is for this reason that we form Partnerships with the Community Safety Unit, Joseph Leckie Comprehensive School and West Midlands Police. All whom are working actively towards promoting the Delves as a safer place to live.
Delves Estate operate closed circuit television (known as CCTV) with the aim to provide a safe and secure environment for staff to work in and customers to visit.
Our system is registered with the Information Commissioners Office (ICO) for security purposes and the prevention and detection of crime.
Our CCTV system operates 24 hours a day, 365 days of the year and is installed on the premises at West Bromwich Road, Delves, Walsall to:
- Provide a safer environment for staff, customers and members of the public
- Deter prospective offenders
- Assist with the identification, apprehension and prosecution of offenders
- Assist in determining the cause of incidents and or accidents to assist in insurance claims
- Monitor Security of the building and minimise the cost associated with vandalism to property and equipment
- Provide recordings under strictly regulated conditions to permit detection and identify offenders
One external CCTV camera focus’ on the perimeters of the office at West Bromwich Road, Delves, Walsall, WS5 and one in the reception area.
Two CCTV camera’s operate at 1 – 4 Middleton Close, Delves, Walsall, WS5 4NP focusing on the perimeters of the building
Delves CCTV Policy.docx [docx] 39KB
The key objectives of the TMO are to provide the best quality service to tenants as possible in a friendly but efficient, professional manner.
We hope to continue to improve the service in the future and continue to make the estate an enjoyable and safe place to live.
Our objectives are to continuously improve the Delves Estate, making it a secure and safe place to live and an estate that our residents are proud to reside in.
Other key issues that we will continue to address are,
- Community involvement and empowerment
- Reducing Anti-Social Behaviour and crime on our estate.
- Keeping our estate clean.
Our goals and hopes for the future are to improve the living standards for all who live on the Delves estate. Our tenants are our driving force. Delves TMO represents our tenants, with their confidence in the Board; we aim to make the Delves the place to live.
Our aims and aspirations for the future are to continue to promote tenant management both locally and nationally.
How to find us
You can find our office on the West Bromwich Road, on the left hand side as you travel towards West Bromwich. We are almost opposite the Joseph Leckie Comprehensive School and share the building with Walsall South Library.
How to contact us:
West Bromwich Road
Telephone: 01922 720790
Fax: 01922 638658
|Monday||9.00am - 1pm||2pm - 5pm|
|Tuesday||9.00am - 1pm (phones only)||2pm - 5pm (phones only)|
|Wednesday||9.00am - 1pm||2pm - 5pm|
|Thursday||9.00am - 1pm (phones only)||2pm - 5pm (phones only)|
|Friday||9.00am - 1pm||2pm - 4pm|