1. Home

  2. About us

    1. Our Mission & Vision
    2. Our Values
    3. Structure & Governance
    4. Corporate Publications
    5. Our Policies
    6. Our Performance
      1. Complaints Performance
      2. KPI Performance
      3. Tenant Satisfaction Measures
    7. Data Protection
      1. Privacy Notices & Forms
      2. Your Rights
      3. Subject Access Request
      4. CCTV
    8. Contact Us
    9. News, Media & Events
      1. Newsletter
      2. Latest News
        1. Know your rights
        2. Household Support Fund
        3. Transport to connect people in Walsall
        4. Award win success for WATMOS Community Homes
        5. Cycle storage
        6. We are listening
        7. New homes for local residents
        8. Carpentry Skills and Training
        9. Memorial Garden
        10. Thriving Community Garden
      3. Watmos Videos
      4. Events
    10. Tenant Management
    11. Comments, Compliments & Complaints
      1. Comment & Complaint Form

  3. Applicants

    1. Homelessness
    2. Homes in Walsall
      1. Am I Eligible
      2. How Do I Apply (Walsall)
      3. Your Application
      4. Moving Into Your Home
      5. Mutual Exchange
      6. Our Estates
    3. Homes in London
      1. Find a Home in London
      2. Our Estates in London
        1. Ethelred Estate
        2. Magdalen Estate
        3. Thorlands Estate

  4. Residents

    1. Your Account
      1. MyWatmos
        1. My Account
    2. Tenants
      1. Anti Social Behaviour
        1. Anti-Social Behaviour Form
      2. File Upload
      3. Our Obligations
      4. Value For Money
      5. Your Tenancy
        1. Your Obligations as a Tenant
        2. Rent
          1. How to Pay Your Rent
          2. Your Service Charges
            1. Thames Water
          3. Why You Need To Pay
          4. Income & Expenditure
          5. Rent Refund Form
        3. Your Rights as a Tenant
        4. Swapping your Home
        5. Keeping a pet
      6. Money & Benefits
        1. Rent Increase 2024
        2. Utility bills & Universal Credit
        3. Banking
        4. Benefit Advice
        5. Budgeting
        6. Debt Advice
        7. Insurance
        8. Universal Credit
      7. Repairs & Maintenance
        1. Reporting a Repair
        2. Gas Safety Week
        3. Gas Safety
        4. Asbestos
        5. Our Service
        6. Our Response Times
        7. Your Responsibilities
        8. Our Service Standards
        9. Decent Homes
        10. Condensation
      8. Moving Out
      9. Estate Management
      10. Our Rights as a Landlord
      11. Moving Home
    3. Leaseholders
      1. Leasehold File Upload
      2. Alteration and Improvements
      3. Homeowner Meetings
      4. Access Your Account
      5. Gas Safe Tips
      6. London Cleaning and Grounds Maintenance Tender Evaluation
      7. Walsall High Rise Works Consultation
      8. Leaseholders Handbook
      9. Subletting your Leasehold Property
      10. Leasehold Policies
      11. Service Charges
      12. Service Standards
      13. Leaseholder Offer Document
      14. Rights & Responsibilities
      15. Extending your Lease
      16. Buildings Insurance

  5. Working With Us

    1. Working For Us

  6. Get Involved

    1. Resident Voice
    2. Get Inspired
    3. What’s On
    4. Getting Involved
    5. Volunteer Opportunities
    6. Room Hire