1. Home

  2. About

    1. Mission & Objectives
    2. Vision & Values
    3. Our Approach
    4. Structure & Governance
    5. Tenant Management
    6. Our TMOs
      1. Avenues TMO
      2. Burrowes Street TMO
      3. Chuckery TMO
      4. Delves East TMO
      5. Ethelred TMO
      6. Leamore TMO
      7. Magdalen Estate TMO
      8. Sandbank TMO
      9. Thorlands TMO
      10. Twin Crescents TMO
    7. Data Protection
      1. Privacy Notices & Forms
      2. Your Rights
      3. Subject Access Request
      4. CCTV
    8. News, Media & Publications
      1. Newsletter
      2. Publications
      3. COVID-19
        1. COVID-19 Service Updates
        2. COVID-19 Contact Details
      4. Latest News
        1. Walsall - Can we help?
        2. London - Old Vic: New Partnership
        3. London - New Community Gardens
        4. Get Up and Get Your dancing shoes on
        5. Walsall - Chuckery’s new Play Park is now open
        6. Walsall - Supporting Local Causes!
        7. Family Support Sessions
        8. Money Worries?
        9. Walsall: Community Dialogue Project
        10. Walsall: Bringing People Together
        11. Walsall: Call for volunteers with IT Know How
        12. The Future
        13. Walsall: Zoom Bingo
        14. Zoom Sessions
        15. London: Green space Consultation on Metra
        16. London: Ethelred Gardening Group
        17. Lambeth Hardship Fund Black Prince Trust
      5. Watmos Videos
      6. Events
    9. Comments, Compliments & Complaints
      1. Comment & Complaint Form
    10. Contact Us
  3. Applicants

    1. Homelessness
    2. Homes in Walsall
      1. Am I Eligible
      2. How Do I Apply (Walsall)
      3. Our Estates
        1. Apply Avenues TMO
        2. Apply Burrowes Street TMO
        3. Apply Chuckery TMO
        4. Apply Delves East TMO
        5. Apply Leamore TMO
        6. Apply Sandbank TMO
        7. Apply Twin Crescents TMO
      4. Your Application
      5. Moving Into Your Home
      6. Mutual Exchange
    3. Homes in London
      1. Find a Home in London
      2. Our Estates in London
        1. Ethelred Estate
        2. Magdalen Estate
        3. Thorlands Estate
  4. Residents

    1. Tenants
      1. File Upload
      2. Value For Money
      3. Moving Out
      4. Our Obligations
      5. Your Tenancy
        1. Your Obligations as a Tenant
        2. Rent
          1. How to Pay Your Rent
          2. Your Service Charges
          3. Why You Need To Pay
        3. Your Rights as a Tenant
        4. Swapping your Home
        5. Voluntary Right to Buy (VRTB)
        6. Keeping a pet
      6. Money & Benefits
        1. Banking
        2. Benefit Advice
        3. Budgeting
        4. Debt Advice
        5. Insurance
        6. Universal Credit
      7. Repairs & Maintenance
        1. Have Your Say
          1. Tower Block Refurbishment
        2. London Repairs Contract
        3. Reporting a Repair
        4. Gas Safety
        5. Asbestos
        6. Our Service
        7. Our Response Times
        8. Your Responsibilities
        9. Our Service Standards
        10. Decent Homes
        11. Condensation
      8. Estate Management
      9. Your Account
      10. Our Rights as a Landlord
      11. Moving Home
      12. Your Community
        1. Anti Social Behaviour
          1. Anti-Social Behaviour Form
        2. Our Commitment
        3. Resident Involvement
    2. Leaseholders
      1. Access Your Account
      2. London Cleaning and Grounds Maintenance Tender Evaluation
      3. Walsall High Rise Works Consultation
      4. Leaseholders Handbook
      5. Subletting your Leasehold Property
      6. Leasehold Policies
      7. Service Charges
      8. Service Standards
      9. Leaseholder Offer Document
      10. Rights & Responsibilities
      11. Extending your Lease
      12. Buildings Insurance
  5. Working With Us

    1. Working For Us
    2. Supplying Watmos
  6. Community Development

    1. Good to Know
    2. Getting Involved
    3. Volunteer Opportunities
    4. Room Hire
    5. What’s On
      1. Online Sessions
      2. Avenues TMO
      3. Burrowes Street TMO
      4. Chuckery TMO
      5. Delves East TMO
      6. Ethelred TMO
      7. Leamore TMO
      8. Metra TMO
      9. Sandbank TMO
      10. Thorlands TMO
      11. Twin Crescents TMO