Online rent payments and repair reporting remain available while we
continue to develop and test our new customer portal.
continue to develop and test our new customer portal.
Contact Us
Contact Us
If you need to contact us you can use this form.
Email us: info@watmos.org.uk Call us: 01922 471910 (Walsall) 0207 043 0670 (London)
For other ways to contact us, see below.
Our Offices
You can meet with us in-person if you require.
You can arrange an appointment to meet with a member of staff at our offices or at your home or attend a drop-in surgery on our estates.
Please note that if you visit one of our offices on an appointment-only day without arranging to do so in advance, you may not be able to see a staff member on that same day.
To arrange an appointment please call our Customer Services team on:
Walsall
116–120 Lichfield Street
Walsall
West Midlands
WS1 1SZ
Telephone: 01922 471910
General enquiries email: info@watmos.org.uk
Lambeth
163–165 Lambeth Walk
Kennington
SE11 6EE
Telephone: 0207 043 0670
General enquiries email: info@watmos.org.uk
Opening Hours
Monday to Friday: 9:00am to 5:00pm
For emergency repairs outside of normal office hours: 08000 662 742
Surgeries
For drop-in surgeries, housing staff hold weekly surgeries at the locations shown below, supported by our colleagues in the repairs/assets team. You can attend any of the surgeries without prior appointment.
London Estate Surgery Details
Ethelred Estate |
|---|
| 163 - 165 Lambeth Walk Office London SE11 6EE |
|
Drop-in Surgery: Monday 2pm – 4pm & Wednesday 9.30am – 12.30pm (no appointment required) |
Magdalen Estate |
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| 1 Magdalen Lodge 81 Drewstead Road London SW16 1AX |
|
Drop-in Surgery: Tuesday 9.30am – midday & 2pm – 4pm (no appointment required) |
Thorlands Estate |
|---|
| Harry Caddick Community Centre 63 Lilford Road London SE5 9HN |
|
Drop in Surgery: Thursday 9.30am – midday & 2pm – 4pm (no appointment necessary) |
Walsall Housing Surgeries
Avenues Estate |
|---|
| Community Room 10 Second Avenue Brownhills WS8 6JJ |
|
Drop-in Surgery: Wednesday 10am to 12pm (no appointment required) |
Burrowes Street Estate |
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| Richards House Burrowes Street Walsall WS2 8NN |
|
Drop-in Surgery: Tuesday 10am to 12pm (no appointment required) |
Chuckery Estate |
|---|
|
2 Brookes House |
|
Drop-in Surgery: Monday 2pm to 4pm (no appointment required) |
Sandbank Estate |
|---|
| 1a Clarke House Bloxwich Walsall WS3 2HF |
|
Drop-in Surgery: Monday and Thursday 10am to 12pm (no appointment required) |