Our online customer portal will be unavailable from 5pm Friday 7th Aug while we transition to a new and improved service.
Housing services continue as normal. If you need assistance, please contact us on 01922 471910, 0207 043 0670 or info@watmos.org.uk
If you need to contact us you can use this form.
You can meet with us in-person if you require.
You can arrange an appointment to meet with a member of staff at our offices or at your home or attend a drop-in surgery on our estates.
Please note that if you visit one of our offices on an appointment-only day without arranging to do so in advance, you may not be able to see a staff member on that same day.
To arrange an appointment please call our Customer Services team on:
116–120 Lichfield Street
Walsall
West Midlands
WS1 1SZ
Telephone: 01922 471910
General enquiries email: info@watmos.org.uk
163–165 Lambeth Walk
Kennington
SE11 6EE
Telephone: 0207 043 0670
General enquiries email: info@watmos.org.uk
Monday to Friday: 9:00am to 5:00pm
For emergency repairs outside of normal office hours: 08000 662 742
For drop-in surgeries, housing staff hold weekly surgeries at the locations shown below, supported by our colleagues in the repairs/assets team. You can attend any of the surgeries without prior appointment.
Ethelred Estate |
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| 163 - 165 Lambeth Walk Office London SE11 6EE |
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Drop-in Surgery: Monday 2pm – 4pm & Wednesday 9.30am – 12.30pm (no appointment required) |
Magdalen Estate |
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| 1 Magdalen Lodge 81 Drewstead Road London SW16 1AX |
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Drop-in Surgery: Tuesday 9.30am – midday & 2pm – 4pm (no appointment required) |
Thorlands Estate |
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| Harry Caddick Community Centre 63 Lilford Road London SE5 9HN |
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Drop in Surgery: Thursday 9.30am – midday & 2pm – 4pm (no appointment necessary) |
Avenues Estate |
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| Community Room 10 Second Avenue Brownhills WS8 6JJ |
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Drop-in Surgery: Wednesday 10am to 12pm (no appointment required) |
Burrowes Street Estate |
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| Richards House Burrowes Street Walsall WS2 8NN |
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Drop-in Surgery: Tuesday 10am to 12pm (no appointment required) |
Chuckery Estate |
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|
2 Brookes House |
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Drop-in Surgery: Monday 2pm to 4pm (no appointment required) |
Sandbank Estate |
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| 1a Clarke House Bloxwich Walsall WS3 2HF |
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Drop-in Surgery: Monday and Thursday 10am to 12pm (no appointment required) |